From the desk of Lauren Palmer~this article was originally published in our Summer 2020 magazine.
For those of you who have been following The Art of Living Beautifully for a while, you are no stranger to Honest-1 Auto Care and their three pillars of Honesty/Integrity, Female/Family Friendly Service and Environmentally Friendly Practices. This local auto care facility, located at Virginia and Jordan in McKinney, is a dream to anyone who needs to take their car to be serviced. Not only is the waiting room clean, but free wi-fi, snacks, and drinks are available for all guests to enjoy. A small children’s play area that is sanitized regularly makes it easy for mom to keep little ones entertained while ASE Certified Technicians service the car. A free shuttle service is available to those needing transportation within McKinney. This is such a wonderful amenity for anyone who wants to drop their automobile off prior to work, and still make it to their desk on time. *Please note that some amenities offered by Honest-1 may be unavailable at this time due to Covid-19. Please call for more information.
In regard to the honest and integrity pillar Honest-1 stands on, I am so impressed that they offer a 36-month/36,000-mile warranty on all maintenance and repair services. Your investment really is protected. And, Honest-1 also provides FREE 12-month road-side assistance. You really couldn’t ask for more.
In response to the recent Covid-19 pandemic, Honest-1 has taken special precautions to ensure customer and staff safety beyond additional sanitizing procedures and limiting the number of customers allowed in the lobby. My favorite among these is the addition of 35 videos to the Honest-1 website which allows customers to educate themselves about maintenance and repair items. This is such a helpful service to customers who aren’t sure if their car needs repair and feel nervous venturing out. As a first step, the customer can use these videos to do some initial research to inform themselves about any potential concerns they may have with their vehicle. If they then decide to drop off their vehicle for service, Honest-1 will perform a digital Comprehensive Vehicle Inspection (CVI), which enables virtually “no contact” service. The report is sent via text and/or email and includes recommendations coded as Red (urgent), Yellow (recommended soon), and Green (currently okay.) The digital report also includes photos and videos showing the exact condition of the customer’s vehicle. With a Digital CVI report combined with the website videos, customers can see exactly what the technicians seewithout having to actually be at the shop, and they can make a more informed decision about authorizing any maintenance or repairs that have been recommended.
Honest-1’s commitment to supporting the community is also found in their partnerships with local non-profits including Hugs Café, Hope Clinic, and Hope For The Warriors. In return for offering free drinks and snacks in the waiting area, Honest-1 offers their customers an opportunity to make a donation to one of these organizations. Since opening their doors less than 2 years ago, Honest-1 is proud to have given over $750 to local charities from customer donations. Providing standing discounts for teachers, 1st responders, veterans, and active duty military is another way Honest-1 chooses to serve our community.
When deciding where to take your car for service this summer, why not support a local small business who supports our community and reach out to Honest-1. You can find them at 2771 Virginia Parkway in McKinney (right next door to Bahama Bucks), on their website, or by calling 469.422.6147.
Some “Fun Facts” about Honest-1 Auto Care:
- Almost 8,000 customers served since opening in the summer of 2018
- Average vehicle age is 10.9 years
- Average mileage is 118,000
- Top 3 brands served: Chevy, Ford, Toyota (do we live in Texas or what!?)
- 180 Google reviews life to date, averaging 4.8 out of 5 stars
- Top 3 services performed: steering/suspension, oil changes, brakes
*thank you Honest-1 for sponsoring this post
To learn more about Lauren and The Art of Living Beautifully, please visit our ‘about’ page.