Good morning McKinney!
A couple of weeks ago, I introduced you to Blake Sellers and John Gutierrez, owners of Honest-1 Auto Care, and explained how Honest-1 differentiates itself from competing businesses by building the franchise and customer loyalty upon several key pillars: especially honesty and integrity. Comprehensive digital reports – complete with photos, videos, and severity ratings – are sent directly to the customer by the ASE Certified Mechanic responsible for inspecting the automobile. This upfront approach to communication allows for optimum transparency between Honest-1 and their customers. It is so refreshing to find an auto repair company that not only has the word honest in its name, but also puts honesty and integrity into practice!
Along with building their company on such strong (and unfortunately rare) principles as honesty and integrity, Honest-1 is determined to provide an exceptional experience for each and every customer, females in particular. “We estimate 60%-70% of our clientele are women, and we want to make this part of their day as pleasant as possible,” Mr. Sellers explained. One way Honest-1 does this is by providing a clean and comfortable waiting area where customers can relax while their cars are serviced. The sitting area has large, comfortable chairs for customers to enjoy as well as complimentary tea, coffee, soft drinks, water, and snacks. Moms with kids in tow will appreciate the play area with videos and access to clean bathrooms equipped with a changing table. I personally appreciate that Honest-1 has the foresight to recognize car problems often occur when we, as mothers, are unprepared. All moms reading this know that providing a little sustenance and stimulation for children during waiting periods (which can seem to last forever) goes a long way. “We know what days often look like for mothers and grandmothers, and if Honest-1 is going to be a part of their day, we want it to be a good part.”
With or without kids, all customers can take advantage of the free Wi-Fi and tablet/laptop bar that allows customers to surf the web or keep up with job responsibilities while their cars are serviced. The bar faces an observation window into the shop so customers can see for themselves exactly what’s going on with their vehicle. Hopefully an appointment with Honest-1 won’t keep anyone from home or the office for a long period of time, but if circumstances find that you’d need to spend more time than anticipated at the Honest-1 facility, free shuttle service is provided to drop off or pick up any customer living in McKinney.
Friends, if you haven’t visited the new Honest-1 facility located at 2771 Virginia Parkway (right next to Bahama Bucks), I encourage you to do so and learn the full range of services they provide. For more information about Honest-1 Auto Care, please visit their website. You can also find them on Facebook, Instagram and Twitter.
Thank you Honest-1 for sponsoring this post.
For more information about McKinney, Texas please check out our Visit McKinney page